Ulta Beauty | Beauty

Ulta Beauty Transforms CTV with WunderKIND Ads’ Award-Winning Pause Ad Campaign

79%

decrease in cost per store visit

54%

higher conversion rate for store visits vs. benchmarks

+75%

above benchmark Adelaide Attention score (56 AU vs. average 34 AU)

Challenge

Ulta Beauty’s objective was to leverage addressable media and activate its rich first-party data to boost in-store traffic, site visits, and eCommerce conversions during the peak holiday season. Traditional CTV executions often relied on direct IO buys, limiting scale and flexibility. Ulta needed a fresh, programmatic solution that could deliver efficiency, precision targeting, and measurable outcomes across their most valuable customer segments.

Solution

With WunderKIND Ads, Ulta Beauty became one of the first retailers to launch a programmatic CTV Pause Ad campaign. This execution combined brand-safe private marketplace inventory with CRM targeting layered with lookalikes and affinities. Frequency caps and real-time optimization ensured efficient media spend, while the creative “Find Joy in the Present” theme featured a QR code that linked viewers directly to gifting product pages, seamlessly merging brand storytelling with shoppable moments.

Results

The campaign proved that first-party data can scale in new CTV formats, with 57% of impressions reaching Ulta Beauty’s existing CRM members and performance surpassing industry benchmarks across the board. Ulta Beauty achieved a 79% lower cost per store visit, a 54% higher conversion rate, and QR code scans 50% above benchmark, turning passive viewers into active shoppers. This success earned recognition as the winner of AdExchanger’s Programmatic Impact Awards – Trailblazing TV Campaign, setting a new standard for programmatic CTV and demonstrating that targeted reach and measurable ROI can thrive in premium video environments.