Text message marketing has become one of the fastest-growing and most effective channels for driving revenue and engagement. With consumers checking their phones hundreds of times a day and engaging with 95% of text messages within minutes, SMS has transformed from a nice-to-have to an essential tool for modern marketers.
Wunderkind's
Text Message Marketing Playbook
explores how top brands are using text to connect customers with the products they love, boost conversions, and strengthen brand loyalty. Whether you're just starting out or ready to take your SMS program to the next level, this guide offers proven strategies and real-world examples to help you maximize results.
Download the full playbook
to discover how leading brands are using SMS to turn intent into impact.
Start with Strategy, Not Just Sending
Before hitting "send," a successful text message program needs a strong foundation. The playbook recommends three essential steps:- Build your subscriber list. Add SMS to your website's communication options and give customers the choice to opt in by channel. The most effective programs use identification technology to recognize whether a visitor has already shared an email, phone number, or both-ensuring that every message feels personal and relevant.
- Keep messages short and purposeful. SMS works best when it's clear and timely. Tools like Smart Sender help determine the optimal moment to reach each customer, increasing engagement. Most conversions happen within three hours of receiving a message, so precision matters.
- Combine email and text. The most successful brands use email and SMS together. In fact, brands that manage both channels through Wunderkind see 20% more abandoned email revenue, proving that these two channels can amplify each other's results.
Move Beyond Basic Campaigns
Once your foundation is set, it's time to create messages that do more than remind customers about a sale. The playbook showcases examples from brands that are redefining text marketing:- Welcome Texts that turn first-time subscribers into loyal customers through personalized offers.
- Abandonment Texts that re-engage shoppers who left products in their carts or browsing history.
- Automated Catalog Alerts that let customers know when favorite items go on sale, come back in stock, or are running low.
- Product Launch and Flash Sale Texts that use visuals and urgency to inspire immediate action.
- Two-Way Messaging (coming soon to Wunderkind Text) that allows brands to answer questions, resolve issues, and convert interest into purchase-all in one seamless conversation.